With the acquisition of Quality Services, Universal Information Services is excited to bring expanded news monitoring and media analysis services to Alaska. Universal provides local news monitoring services for government agencies, corporations, and non-profit organizations. We provide each client with a team of assigned customer service representatives whose sole interest is in providing you with a fantastic customer experience.
Our service always begins by speaking directly with our clients so we can best determine your exact needs. Universal does not provide a SaaS approach (software as a service). We design each news monitoring and analysis solution around our clients specifications…around your exact needs. Contact us to discuss your specific needs and costs.
Great question! Simply put, by spreading the costs across hundreds of clients we generate cost efficiencies for all our clients. These savings allow us to provide a lower rate schedule than our competitors. We are now the only service that can provide statewide coverage and do so at the lowest rates available. Several levels of service exist. Get a hold of us to discuss your needs, we can find a level of service that works within any budget. Welcome to Universal!