(800) 408-3178

You deserve more accurate media monitoring and analysis

Universal Information Services provides communications teams with a more accurate indexing of television, radio, web, social, and print content. If you've used other services like Critical Mention, try monitoring more local sources and networks -- you'll see deeper coverage more accurately than with other tools.

Complete Media Monitoring and Measurement

You can now find the insight you need, while capturing more of your mentions, with Universal’s news monitoring and measurement tools. If you’ve tried other services like Critical Mention, or find your current news monitoring service lacking the accuracy you need, contact Universal Information Services. Find, reach, monitor, and measure the effectiveness of your public relations efforts, all with one vendor.

As a concierge service, we not only help you with all of these steps, but also provide flexible agreements so you want to renew with us, rather than have to renew because of contract fine print.

  • Media Contacts and Distribution

    Target and connect your media releases with influential journalists by accessing our in-depth media contact database and distribution tools.

  • Web Monitoring and Social Media Tracking

    Whether you need to monitor online news sources, corporate websites, blogs, or social media sites, Universal provides the comprehensive interface to manage all your hits.

  • Radio and TV News Monitoring

    Receive scheduled notifications when your broadcast stories air. Preview, edit, save, and share your clips in HD quality, or archive them in your customized portal.

  • Daily News Briefs

    Customized Daily News Briefs are hand-edited by our trained journalists to deliver your most strategic news of the day.

  • PR Measurement

    Delivering the quantitative and qualitative results necessary to measure your PR efforts and provide actionable insights.

  • Alpha Clips

    Alpha Clips is our exclusive desktop and mobile interface to your published and online news. Our AI-enhanced reports save time for busy PR professionals and corporate communicators.

“With daily or scheduled media monitoring reports from more local stations and networks, our subscribers rely on Universal for more accurate results across their media exposure. Client confidence is a key retention tool for us.” – Ben Dumas, Client Relations Specialist

Get started by letting us know who you are and how you want to improve your media monitoring and measurement effort. If you would like to compare our results to another vendor, like Critical Mention, let us know. There’s no obligation — we just love exploring ideas.